itfaq

User Tools

Site Tools

Trace:
faq

Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revisionPrevious revision
Next revision		Previous revision
faq [2016/08/10 06:22] – [Can I have my St. Mary's e-mail forwarded to an external account?] djffaq [2023/12/13 02:39] (current) – Feldmeyer, DJ
Line 3: Line 3:
 This is the FAQ page. We've referred you here because the question you've asked is one that we receive often -- not because we don't care enough to answer your question individually. By putting our answers here, we're making sure to give you a thorough reply that's consistent with what we're telling others. And it saves everyone a bit of time. This is the FAQ page. We've referred you here because the question you've asked is one that we receive often -- not because we don't care enough to answer your question individually. By putting our answers here, we're making sure to give you a thorough reply that's consistent with what we're telling others. And it saves everyone a bit of time.
  
-===== How do I connect my BYOD to the Learning Commons printer? ===== +===== How do I connect my BYOD to a St. Mary's printer? =====
- +
-  * [[byod:mac|How do I connect my BYOD Mac to the Learning Commons printer?]] +
-  * [[byod:windows|How do I connect my BYOD Windows to the Learning Commons printer?]] +
-===== How do I connect my Windows BYOD to the SMIS-WIN Network? ===== +
- +
-Please see this article: [[smiswin_windows_byod|How to Connect a Windows BYOD to the SMIS-WIN Network]] +
  
 +[[https://sites.google.com/smis.ac.jp/stmarystech/home/printing-from-byod|Please find the instructions here]]
 ===== How do I connect to the Guest Network? ===== ===== How do I connect to the Guest Network? =====
  
-Please see this article: [[smisguest_connection|How to Connect to the SMISguest WLAN]] +Please see this article: [[smisguest_connection|How to Connect to the St Marys Guest network]]
- +
-===== Connect your iOS device to the wireless network ===== +
- +
-[[ios_wlan|See the instructions here to connect your iOS device to the SMIS-WIN wireless network]]\\ For St. Mary's users (faculty, staff and students) using a smis.ac.jp ID +
- +
-===== Airplay ===== +
- +
-==== Connect Apple TV to Bluetooth Amp ==== +
- +
-[[appletv_bluetooth|See this guide for connecting your Apple TV to a Bluetooth audio receiver]] +
- +
- +
-==== Smooth YouTube playback on Apple TV ==== +
- +
-For Mac and iPad users, [[youtube_airplay|see how to get the smoothest playback on Apple TV]]. +
-==== Triggering Airplay on older iPads ==== +
- +
-With older iPads (notably the iPad 2) and iOS 8.2, [[airplay_older_ipads|use this trick if Airplay is not available]]. +
- +
- +
-==== Turn off "Background App Refresh" ==== +
- +
-To ensure the best connection with your Apple TV, turn off "Background App Refresh" on your iPad and iPhone. [[background_app_refresh|See the  instructions here.]] +
-===== How do I get St. Mary's e-mail on my smartphone? ===== +
- +
-[[mail_server_info|Get St. Mary's e-mail on your smartphone]] +
- +
- +
-===== Saving files from Pages, Keynote or Numbers (version '11) to version '09 ===== +
- +
-If students are submitting files in a higher version and you can't open them, have them [[downsaving_iwork_files|follow this guide to save the files in a lower version]]. +
- +
- +
-===== How do I make smaller PDF file sizes on a Mac? ===== +
- +
-[[http://macintoshhowto.com/software/how-to-reduce-the-size-of-a-pdf-document-in-os-x.html|How to reduce the size of a pdf document in OS X]] +
- +
-===== How do I change my St. Mary's password? ===== +
- +
-[[password|How to change your St. Mary's password]] +
-===== How do I avoid changing DVD regions? ===== +
- +
-Please refer to [[avoiding_dvd_region_changes|these instructions]] (Windows only). +
- +
-===== Why do I get spam? ===== +
- +
-**I also use SuperWhizzyMail and never get spam  there.** +
- +
-Spam happens. It's an industry worth hundreds of millions -- if not billions -- of dollars annually. The spammers have strong financial incentives to work their way around our filters, while we have limited resources to fight back. We're using industry best practices to fight spam, but it's a cat-and-mouse game. Until the fundamental nature of e-mail changes, spam will be an unfortunate fact. +
- +
-As to why you get spam at your school address but not at some other service, well, that's a nearly impossible question to answer. There are a number of factors which determine how likely a particular address is to be targeted by spam, and how likely that spam is to succeed. If you're not receiving spam at a different address/service, it's most likely because you're not using that address in the same way (whether it's a member of various lists; whom you're sharing it with; etc.). +
- +
-  * [[http://en.wikipedia.org/wiki/E-mail_spam|Wikipedia article on e-mail spam]] +
- +
-===== I got a bounced message, but I never sent any message to that address. ===== +
- +
-**Has my account been hacked?** +
- +
-No. This is an example of "backscatter". Someone has sent a spam message using your e-mail address as the sender. When the recipient rejected the message, the result came to you. It doesn't mean your account is hacked. Anyone is able to send a message using anyone else's e-mail address as the sender -- it's called "forged sender" or "e-mail spoofing" and it's a standard feature of internet e-mail. +
- +
-  * [[http://en.wikipedia.org/wiki/E-mail_spoofing|Wikipedia article on e-mail spoofing]] +
-  * [[http://en.wikipedia.org/wiki/Backscatter_%28e-mail%29|Wikipedia article on backscatter]] +
- +
- +
-===== Repairing a dead hard drive =====+
  
-[[http://www.extremetech.com/computing/133294-raising-the-dead-can-a-regular-person-repair-a-damaged-hard-drive|Raising the dead: Can a regular person repair a damaged hard drive?]] \\ Quick answer: no. 
faq.1470810143.txt.gz · Last modified: 2016/08/10 06:22 by djf