smisguest_connection:troubleshooting
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| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| smisguest_connection:troubleshooting [2014/02/05 05:55] – [Client-side tests] djf | smisguest_connection:troubleshooting [2014/02/05 06:14] (current) – [Client-side tests] djf | ||
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| Line 63: | Line 63: | ||
| (Similar for iOS 6) | (Similar for iOS 6) | ||
| - | - Go to Settings | + | - Go to **Settings** |
| - | - Go to Wi-Fi | + | - Go to **Wi-Fi** |
| - | - Tap on the active Wi-Fi connection (SMISguest) | + | - Tap on the active Wi-Fi connection (**SMISguest**) |
| - Verify the IP Address | - Verify the IP Address | ||
| Line 74: | Line 74: | ||
| == Addresses to PING == | == Addresses to PING == | ||
| - | * The domain controller at dc03.smis.ac.jp\\ 172.16.1.8 | + | * The domain controller at **dc03.smis.ac.jp**\\ 172.16.1.8 |
| - | * The St. Mary' | + | * The St. Mary' |
| * An external, non-SSL website\\ (e.g., www.toyota.co.jp) | * An external, non-SSL website\\ (e.g., www.toyota.co.jp) | ||
| + | |||
| + | In each case, ping the FQDN (e.g., **dc03.smis.ac.jp**) and look for the IP address (again, e.g., 172.16.1.8) in the response. | ||
| == Mac == | == Mac == | ||
| Line 132: | Line 134: | ||
| (Similar for iOS 6) | (Similar for iOS 6) | ||
| - | - Go to Settings | + | - Go to **Settings** |
| - | - Go to Wi-Fi | + | - Go to **Wi-Fi** |
| - | - Tap on the active Wi-Fi connection (SMISguest) | + | - Tap on the active Wi-Fi connection (**SMISguest**) |
| - Verify that the expected DNS addresses are shown | - Verify that the expected DNS addresses are shown | ||
| Line 157: | Line 159: | ||
| - Click the **Connections** tab | - Click the **Connections** tab | ||
| - Click the **LAN settings** button | - Click the **LAN settings** button | ||
| + | - Verify that **Automatically detect settings** is checked in the **Automatic configuration** pane | ||
| - Verify that the checkbox under **Proxy server** is unchecked | - Verify that the checkbox under **Proxy server** is unchecked | ||
| Line 163: | Line 166: | ||
| (Similar for iOS 6) | (Similar for iOS 6) | ||
| - | - Go to Settings | + | - Go to **Settings** |
| - | - Go to Wi-Fi | + | - Go to **Wi-Fi** |
| - | - Tap on the active Wi-Fi connection (SMISguest) | + | - Tap on the active Wi-Fi connection (**SMISguest**) |
| - Under **HTTP PROXY**, verify that **Off** is highlighted | - Under **HTTP PROXY**, verify that **Off** is highlighted | ||
| + | **Note** Setting the **HTTP PROXY** to **Auto** can help the device remain connected when it sleeps. But if there' | ||
| ===== Disconnection when device sleeps ===== | ===== Disconnection when device sleeps ===== | ||
smisguest_connection/troubleshooting.1391579739.txt.gz · Last modified: 2014/02/05 05:55 by djf