byod:mac
Differences
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byod:mac [2016/01/08 06:31] – [Retrieving your print job] djf | byod:mac [2021/01/06 00:57] (current) – [Printing with authentication] Feldmeyer, DJ | ||
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====== How do I connect my BYOD Mac to the Learning Commons printer? ====== | ====== How do I connect my BYOD Mac to the Learning Commons printer? ====== | ||
- | There are three main steps to setting up your printer: | + | Make sure you are connected to the SMIS-WIN network before starting. |
+ | |||
+ | There are four main steps to setting up your printer | ||
- Installing the printer driver | - Installing the printer driver | ||
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- In the Finder, click on the Go menu and choose Connect to Server:\\ {{ : | - In the Finder, click on the Go menu and choose Connect to Server:\\ {{ : | ||
- | - For the Server Address, enter < | + | - For the Server Address, enter < |
- Connect as a Registered User, and enter your St. Mary's username and password (the same as you use to connect to the SMIS-WIN network):\\ {{ : | - Connect as a Registered User, and enter your St. Mary's username and password (the same as you use to connect to the SMIS-WIN network):\\ {{ : | ||
- | | + | - Drag the file C5500.dmg to your desktop:\\ {{:byod:c5500.png?direct|C5500.dmg}} |
- | | + | - With the file your desktop, double-click it to mount the volume. Then double-click the installer to run it:\\ {{:byod:ricoh_driver_pkg.png?direct|Ricoh |
- | - With the file your desktop, double-click it to mount the volume. Then double-click the installer to run it:\\ {{ :byod:06_installer.jpg?nolink | + | |
- Click the Continue, Accept and OK buttons to complete the driver installation | - Click the Continue, Accept and OK buttons to complete the driver installation | ||
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- Drag the Advanced button to the toolbar and click Done:\\ {{ : | - Drag the Advanced button to the toolbar and click Done:\\ {{ : | ||
- Back in the Add window, click the Advanced button. When the search completes, click on the Type drop-down list and select Windows printer via spoolss:\\ {{ : | - Back in the Add window, click the Advanced button. When the search completes, click on the Type drop-down list and select Windows printer via spoolss:\\ {{ : | ||
- | - Enter the following for the URL: < | + | - Enter the following for the URL: < |
- | - Click on Choose a Driver, and from the drop-down list choose Select Software:\\ {{ :byod:11_choose_driver_select_software.jpg?nolink | + | - Click on Choose a Driver, and from the drop-down list choose Select Software:\\ {{:byod:select_software.png?direct|Select |
- | - Enter 5503 in the search box, and choose RICOH MP C5503 PS. Click OK:\\ {{ :byod:12_5503.jpg?nolink | + | - Enter 5500 in the search box, and choose RICOH IM C5500 JPN PS. Click OK:\\ {{:byod:ricoh_im_c5500.png?direct|Ricoh IM C5500 JPN PS}} |
- | - Back in the Add window, click Add:\\ {{ : | + | - Back in the Add window, click the Add button. |
- | - After a moment, you should see the printer in your list of printers:\\ {{ :byod:14_choose_printer.jpg?nolink | + | - After a moment, you should see the printer in your list of printers:\\ {{:byod:list_of_printers.png?direct|}} |
- | ==== Printing with authentication ==== | + | ===== Printing with authentication |
Make sure you have the correct page set-up, and authenticate to print. | Make sure you have the correct page set-up, and authenticate to print. | ||
- Before printing, make sure your document size is A4 or A4 small:\\ {{ : | - Before printing, make sure your document size is A4 or A4 small:\\ {{ : | ||
- | - In the Print dialog, select the Printer Name that you specified when you installed the printer. Then click OK to print:\\ {{ :byod:16_select_printer.jpg?nolink | + | - In the Print dialog, select the Printer Name that you specified when you installed the printer. Then click OK to print:\\ {{:byod:select_printer.png?direct|Select printer by name}} |
- You will be asked to enter your username and password to print. Enter your St. Mary's username and password (the same as you use to connect to SMIS-WIN): | - You will be asked to enter your username and password to print. Enter your St. Mary's username and password (the same as you use to connect to SMIS-WIN): | ||
- | ==== Retrieving your print job ==== | + | ===== Retrieving your print job ===== |
After printing, log in at the printer to retrieve your print job. | After printing, log in at the printer to retrieve your print job. | ||
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- Tap on Username and enter your username (the same as above) | - Tap on Username and enter your username (the same as above) | ||
- Tap on Password and enter your password | - Tap on Password and enter your password | ||
- | - Tap on Login | + | - Tap on Log In |
- If your log-in is successful, you should see your document name on the display. Tap on the document to select it, and then tap the Print button. | - If your log-in is successful, you should see your document name on the display. Tap on the document to select it, and then tap the Print button. | ||
- | ==== Troubleshooting ==== | + | ===== Troubleshooting ===== |
+ | |||
+ | ==== No network connection ==== | ||
+ | |||
+ | Make sure you're connected to SMIS-WIN to print. | ||
+ | |||
+ | ==== Wrong document size ==== | ||
+ | |||
+ | **Your document appears on the printer' | ||
+ | |||
+ | Typically this means the page layout does not match any of the available paper sizes. You can choose to print US Letter to A4, or you can clear the print job and resend it from your computer (after changing the page layout to an available paper size). | ||
- | === Failed authorization === | + | ==== Failed authorization |
**In the printer queue window on your computer, you see a Resume button instead of Pause. If you click Resume, after a moment you briefly see the message " | **In the printer queue window on your computer, you see a Resume button instead of Pause. If you click Resume, after a moment you briefly see the message " | ||
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This indicates you've entered the wrong username/ | This indicates you've entered the wrong username/ | ||
- | **Note:** If you clicked to save your username, but you entered the wrong password, you'll need to delete the saved password from your Keychain and try again. | + | **Note:** If you checked " |
byod/mac.1452234669.txt.gz · Last modified: 2016/01/08 06:31 by djf